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Telephone Subscriber Base Hits 30 Million 20th OCT 2006

About 30 million people now have telephone lines in the country, according to the Executive Vice Chairman, Nigerian Communications Commission (NCC), Mr Ernest Ndukwe...
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Arik Air
20th OCT 2006

Arik air has temporarily delayed the commencement of all passenger flights as it continues to run trials with non-passenger flights....
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Top Stories

NEPAD To Mark Fifth Anniversary In Abuja...
The New Partnership for Africa Development (NEPAD) is to mark its fifth anniversary in Abuja, the official News Agency of Nigeria (NAN) reported yesterday....
18th OCT 2006

LG Launches Premium PC in Nigeria...
LG electronics has introduced S1Express Dual, a15.4 inch widescreen premium notebook PC powered by Intel Centrino Duo Mobile Technology into the Nigerian market.
17th OCT 2006

Oil Sector Audit: Missing Money now $16m...
The final report on the audit of the earnings of the Federal Government from the oil and gas sector between 1999 and 2004 showed that $16m could not be traced...
17th OCT 2006

Okonjo-Iweala says Nigeria Needs Diaspora Funds...
FORMER Finance and Foreign Affairs Minister, Dr. Ngozi Okonjo-Iweala, has said that Nigeria needs to attract remittances from Nigerians in diaspora to stimulate the nation’s economy on the path of sustainable growth.
16th OCT 2006

Pfizer’s N1.9b Eludes Nigeria...
Nigeria is missing in the list of African countries earmarked to benefit from Pfizer’s N1.9 billion ($15 million) to assist close critical gaps in malaria for patients in the continent.
16th OCT 2006

Ecobank Set For Microfinance Operations ...
Managing Director/Chief Executive Officer of Ecobank Nigeria PLC, Mr. Offong Ambah has said the bank is set to commence microfinance banking.
13th OCT 2006

Industrialist Laments Poor Energy Supply...
High cost of energy, epileptic electricity supply and pathetic infrastructure support have been blamed for the major obstacles to manufacturing companies in the country....
12th OCT 2006

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Comment

PHCN & Online Electricity
Payment System
By Chyke 9 OCT 2006

This is a great achievement for the country. My only concern here is the motivation for this implementation...
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Columnist Weekly

CALL CENTRES IN THE BANKING INDUSTRY- An engine for growth

Many companies can turn their call centres into powerful engines for growth.

A few years ago it was almost impossible to reach your bank either because they had limited phone services or that the few they had were always busy or the phones were out of order or maybe you didn’t have the numbers available to reach them. Another reason could be the Avers / Auto attendants that most banks use that toss people from one prompt to another until the person eventually hangs up (frustrating if caller doesn’t understand English). My advice to those investing huge sums in Auto attendants in Nigeria is to stop! It is a cultural thing; Nigerians don’t like listening or talking to a machine...
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